Refund & Return Policy
Cykel Stop
Borups Alle 131, 2000 Frederiksberg, Denmark
CVR: 34572097
Website: www.cykelstop.dk
1. Right of Return
You have the right to return your purchase within 14 days from the day you receive the item.
2. Conditions for Return
To be eligible for a return:
- The item must be unused
- The item must be in original condition
- The item must be in its original packaging
3. Return Process
Before returning a product, please contact us through our website.
After approval:
- Securely pack the item
- Send it back to the provided return address
4. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
5. Refunds
Once we receive and inspect the returned item:
- Refunds will be processed within 5–10 business days
- The refund will be issued via the original payment method
6. Damaged or Incorrect Items
If you receive a damaged or incorrect product:
- Contact us as soon as possible
- We will arrange a replacement or refund
7. Non-returnable Items
We do not accept returns for:
- Used items
- Products damaged by the customer
8. Contact
For any return or refund requests, please contact us via:
www.cykelstop.dk